Here are some examples of common use cases for conversational user interfaces (UI):
- Customer service: Companies can use chatbots or virtual assistants to provide assistance and answer questions from customers, reducing the need for human support staff.
- E-commerce: Chatbots can be used to recommend products, assist with the purchasing process, and provide customer service for online retailers.
- Education: Virtual assistants or chatbots can provide information and guidance to students, helping them to learn and complete assignments.
- Healthcare: Chatbots can be used to provide information about health conditions and treatment options, as well as assist with appointment scheduling and prescription refills.
- Financial services: Chatbots can be used to provide information about financial products and services, assist with account management, and answer customer questions.
- Travel: Chatbots can be used to assist with travel planning and booking, providing information about flights, hotels, and destinations.
- Social media: Chatbots can be used to provide information and assistance to users on social media platforms, helping them to navigate and use the platform more effectively.
- Gaming: Chatbots can be used to provide assistance and information to players of online games, helping them to progress through the game and troubleshoot any issues they may encounter.